Terms & Conditions


Terms and Conditions
The information below is applied as standard across all Key Media events and acceptance of these terms is assumed upon registration for one of our events.

One pass admits one person to the event and cannot be split between multiple delegates. 


Once you have completed the registration form and returned the form to us, full payment is required within 10 business days.  If you are eligible for a discounted rate, payment is required at the time of registration.

All registrations must be paid in full before event admission will be granted.


Cancellation, Postponement and Substitution Policy
Key Media understands that circumstances can change. At any point prior to the event you, if you are unable to attend a substitute delegate is welcome at no extra charge. Cancellations received in writing 14 or more days in advance will incur a $200 administrative fee. The remaining balance will be refunded to you or issued as a credit note. The company regrets no refunds will be made less than 14 days prior to the event. Should Key Media cancel or postpone the event, delegates will receive a full refund. Key Media is not responsible for any loss, damage or additional costs incurred as a result of an alteration, cancellation or postponement of an event.


Credit Notes
In the event of issuance of credit notes, holders are entitled to use this credit towards any Key Media events which can accommodate additional delegates. Credit notes must be used within 12 months of issuance to avoid expiry.


Speaker Substitutions
Please note all speakers and content are confirmed at time of publication; however we reserve the right to modify or alter the program including advertised speakers without notice. Key Media is not liable for the content of any speaker presentations.   


Submit an enquiry


Contact Us

Peter Smith - General Manager Sales (APAC)

E: peter.smith@keymedia.com 


Loan Kiss - Team Leader – Conference Production (APAC)

P: +61 2 8311 5806
E: loan.kiss@keymedia.com


Farah Hemmo - Event Coordinator

P: +61 2 8437 4722
E: farah.hemmo@keymedia.com

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